Different companies within the Protocol47 group may be either controller or processor, or joint controllers, with regards to the processing we carry out, such as processing necessary for hotel bookings or recruitment.
We aim to maintain a high level of protection of your integrity. Protocol47 processes Personal Data mainly to administer, provide, develop and maintain the Services, handle your bookings, optimize your experience of the Services and to communicate with you.
Collection and processing of personal data
Protocol47 only processes your Personal Data in accordance with applicable law.
Protocol47 may collect Personal Data directly from you when you use the Service (for instance when you book a hotel room). We may also receive and transfer your Personal Data from and to companies within the Protocol47 group or our partners (e.g. if you have used a travel agency to book a hotel room). We use different means to collect your Personal Data, some of which include cookies, web beacons, customer surveys and customer service. Depending on what Service you use the means of collecting and the purpose of processing may vary.
Protocol47 will process your Personal Data for the purposes outlined below, and the purposes described to you when you use a specific Service. When your consent is required by law in order for us to process your Personal Data, we will collect your consent prior to processing.
WHAT PERSONAL DATA DO WE PROCESS AND WHY?
If you book a hotel room, or any of our services, we will process your Personal Data in order to provide, handle, administer, follow up and obtain payment for your booking. This includes processing in order to remind you or inform you of your booking when you are to stay with us.
Your Personal Data and other information about your booking can be transferred to companies within and outside the EU/EEA that operate with Protocol47 but that are not part of the Protocol47 group, or to public authority and third parties.
Legal basis for processing
Identity related data such as name, date of birth
Contact details such as e-mail address, telephone number, address
IP-address (if you book on our website)
Preferences and other requests or needs
Sensitive personal data regarding for instance health (e.g. if you book room adapted to disabled guests, or allergies)
Other data you provide when making your booking (e.g. regarding persons you travel with).
Protocol47 AS has implemented appropriate organizational and technical measures to protect personal data. We store personal data on servers with limited access located in secured facilities, and our security measures are evaluated on an ongoing basis.
Erasure of personal data
Protocol47 AS has routines that ensures that personal data will be erased in accordance with the General Data Protection Regulation.
If you believe there are grounds for erasure of personal data concerning you, please contact us to request erasure of personal data. Information and pictures on the site are owned by the company or partner and cannot be copied without permission.
You can change your choice by amending your browser settings at any time. If you disable cookies that we use, this may impact your user experience while on the Protocol47 site.
Visitors to a site using cookies must receive information regarding:
The fact that the site contains cookies
What these cookies are used for
Who uses the information, and how cookies can be avoided
WHAT ARE COOKIES AND WHAT ARE THEY USED FOR?
Cookies are small text files which are sent to and stored on your device (mobile phone, computer or tablet) and which are common on the Internet. Some of the cookies are necessary to enable you to use the site's full functionality, while others are used in order to improve your user experience and facilitate navigation on the site.
There are two types of cookies: permanent and temporary (so-called session cookies). Permanent cookies are saved as a file on your device for a longer period of time in order to customize the site according to your wishes, selections and interests. They are used, for example, in connection with functions that tell you what is new since you last visited the site. When the expiration date is exceeded, the cookie is deleted when you return to the site that created it. Session cookies are placed temporarily on your computer when you visit the site and are sent between your computer and the server during the time you visit the site and are deleted when you close your browser. These cookies are used, for example, to keep track of what language you have selected.
Contact / Support information
+47 413 05 225